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Your Business Can Continue To Run — No Matter The Catastrophe

Russ ReederSeptember 10, 20205 min read

2020 was the ultimate business continuity test, and most organizations weren’t ready. The companies that continued to run — and in some cases thrived — through unprecedented disruption shared a common trait: they had built resilience into their operating model before they needed it.

Business continuity isn’t just an IT disaster recovery plan. It’s a leadership discipline. It means asking: if our primary office, our supply chain, our key vendor, or our leadership team were disrupted tomorrow, could the business continue? If the answer is ‘I’m not sure,’ you have work to do.

The fundamentals are straightforward. Distributed infrastructure so no single location is a single point of failure. Documented processes so institutional knowledge isn’t locked in one person’s head. Communication protocols so the team knows how to operate when normal channels break down.

The companies that adapted fastest during the pandemic had already invested in cloud infrastructure, remote collaboration tools, and a culture of distributed decision-making. They didn’t have to transform overnight because they’d been building the capability incrementally.

The lesson isn’t just about pandemic preparedness. It’s about building organizations that are resilient by design. That means systems over heroes, documentation over tribal knowledge, and distributed capability over concentrated risk.

Your business can continue to run no matter what happens — if you build it that way before the catastrophe arrives.

RR

Russ Reeder

Founder & CEO, KeyDelta | Forbes Technology Council

30+ years scaling technology companies as a CEO, COO, and operator across Oracle, GoDaddy, OVHcloud, Netrix Global, and XTIUM. Founded RightsLine (Disney+, Hulu, Sony). Forbes Technology Council member. HBS Executive Education. Russ advises CEOs and PE-backed leadership teams on execution clarity through the VOOCS operating system.

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