Case Studies
Real outcomes from operator-led engagements. Measured in weeks, not quarters.
Execution & Transformation
Transforming Professional Services Across Multiple Acquisitions
PE-backed national managed services ($85M). PS org broken across 5 acquisitions. Win Rate 2x, margins +12pts, NPS +21pts, eNPS +23pts. Unified process deployed week 8.
2x
Win Rate
+12 pts
PS Margins
−40%
Time to Close
+21 pts
Client NPS
Execution Velocity & Operational Discipline
PE-backed managed IT services ($65M). 5-month decision paralysis, 83% pilot graveyard. All approved pilots now scale, $180K waste eliminated. First decision closed in 72 hours.
5→1 mo
Decision Cycle
83%→0%
Pilot Failure
$180K
Waste Cut
90 days
Pilot to Prod
Consensus to Closure Transformation
$40M vertical SaaS (supply chain). Flagship product 14 months behind. Authority grants + Weekly Close installed. Shipped in 6 weeks. First authority grants day 5.
6 weeks
To Ship
3 updates
Shipped
↓ Churn
Customer Retention
Recovered
Sales
PE & Post-Acquisition
PE Value Creation & Strategic Exit
Russ Reeder deployed as operator-CEO. PE-backed digital publishing platform ($30M revenue). Revenue 3.3x to $100M, 1→4+ platforms, team 5x. Delivery stabilized in 60 days.
3.3x
Revenue Growth
1→4+
Platforms
50→250
Team Growth
Strategic
Exit
Post-Acquisition Integration & Politics Elimination
PE-backed managed IT services and cybersecurity ($85M combined). Carve-out + 5 acquisitions. 6 silos unified, cross-sell +18% in Y1, next acquisition integrated 4x faster. Shadow channels exposed week 1.
6→1
Silos Unified
+18%
Cross-sell
4x
M&A Velocity
Platform
Built to Acquire
Global Integration & Operating System Build
Global cloud infrastructure provider ($400M+), 1,400 employees, 3 continents. Pipeline re-qualified $180M→$112M with 2x close rates. Quarterly close accelerated 80%. Definition gaps surfaced day 1.
5→1
Companies Unified
$112M
Qualified Pipeline
2x
Close Rates
80%
Faster Close
Founder & CEO Scaling
Founder Scaling & Operating System Build
Enterprise SaaS rights/royalty platform ($15M ARR). Founder-CEO was the bottleneck. Built repeatable sales engine, closed Fortune 500 clients (Universal, Sony, EMI), strategic exit. First sales play deployed week 3.
F500
Clients Closed
3x
Sales Velocity
Strategic
Exit Achieved
Founder Transition & Execution Scale
High-growth events marketplace ($50M+, 300+ employees), 40% YoY growth. Founders in every decision. Decisions 40% faster, escalations down 55%, +8% conversion, 2 VPs developed. First autonomous decision week 4.
−40%
Decision Time
−55%
Escalations
+8%
Conversion Rate
2 VPs
Leaders Developed
Facing a similar challenge?
Tell us what's stuck. We'll tell you what we'd do about it.
Talk to an Operator