Operators, Not Consultants

Brian Kuhn

Managing Partner

Enterprise transformation and operations leader who partners with boards, PE sponsors, and CEOs to integrate acquisitions, professionalize operations, and position companies for growth. COO at Netrix Global, where he led the post-acquisition integration of five firms and 900+ employees into a unified, scalable enterprise. Launched and scaled OVHcloud's U.S. division from startup to $200M+ in revenue within two years. Chief Product & Strategy Officer at XTIUM, where he drove exit readiness. Earlier career at HP, Palm, eBay, AT&T, and GoDaddy. BS in Computer Science from the University of Michigan. MBA from UCLA Anderson.

Jeanne Hopkins

Principal, GTM & Revenue Growth

Fixes broken go-to-market motions and makes growth repeatable. 25+ years of executive marketing and revenue leadership spanning HubSpot (VP of Marketing during hyper-growth, helping generate 50,000+ net new leads monthly and driving the company to #2 on the Inc. 500), Lola.com (acquired by Capital One), SquadLocker (CRO — set sales revenue records during COVID and built a new $1M+ product line in eight months), OneScreen.AI, and The Pedowitz Group (SVP, Revenue & Growth Marketing). Deep expertise in GTM architecture, sales and marketing alignment, demand generation, and pipeline mechanics. MBA in International Marketing from Suffolk University. BBA in Accounting & Finance from Western New England University.

Alexandra Skaggs

Principal, Operations & Program Lead

Strategy, operations, and transformation leader who organizes complex situations and drives teams toward measurable outcomes. VP of Strategy & Transformation at Netrix Global, Chief of Staff at OVH US and Integrate, and Director of Strategic Initiatives at Borderfree. Brings cross-functional precision to post-acquisition integrations, operating model redesigns, and large-scale program execution. Known for connecting the dots across people, process, and technology — and getting it done. BBA in International Business from Texas Tech University.

Marc Lacroix

Principal, Professional Services & Automation

Builds and fixes professional services organizations — from strategy through automation. SVP of Professional Services at XTIUM. VP of PS at Convergys, managing 250+ resources across North America and India. Co-founded RTM Consulting and the Resource Management Institute, authoring the RMCP certification program. Over a decade designing and deploying PSA ecosystems for companies ranging from Fortune 100 (Microsoft, Cisco, VMware, Infor) to PE-backed mid-market firms. Early career in Big 5 consulting at EY and Cap Gemini. MBA.

Wade Little

Principal, Technology Strategy & Services Automation

Solves business problems with technology — not the other way around. Led 100+ PSA implementation projects across every major vendor in the industry. Senior consulting leadership at IBM, PwC, EY, and EDS, driving large-scale IT and business transformations. Trusted advisor to CIOs and senior executives on IT strategy, services automation, and systems modernization. Deep expertise spanning telecom, manufacturing, high-tech, and professional services. MS in Management of IT from the University of Virginia. BS from LSU.

Debra Olson

Principal, Services Operations & Resource Management

Turns underperforming services operations into scalable, profitable engines. Decades of experience leading transformational change across diverse industries and international markets. Deep expertise in business operations planning, process optimization, and resource management. Partners with organizations to identify operational inefficiencies and drive measurable, sustainable results. Known for exceptional project leadership and change management — getting organizations through the hard part of actually adopting new ways of working. Recognized thought leader in professional services operations and resource management.

KC Reeder

HR & Finance

Manages the financial operations, human resources, and administrative backbone that keep KeyDelta running. Background in organizational management and education, with experience at RightsLine and the Entrepreneurs' Organization. Ensures operational discipline behind the scenes so the team can focus on client outcomes. University of Nevada, Reno graduate.